Together with Günter, the band manager for the group KAOS, whose members are embroiled in various conflicts in the days leading up to their big concert with the Red Hot Chilly Fries, your employees will learn to: 

• Understand the keys to conflict. 
• Practice the “KAOS” method for conflict resolution. 
• Learn to mediate between the involved parties. 
• Discover ways to minimize the sources of conflict.

KAOS is oriented towards any one of us, as we all need to manage conflicts.